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Privacy Policy

COCO HIT Privacy Policy

COCO HIT PTY LTD respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website at https://cocohit.com.au or interact with us directly.

1. Who We Are

This website is operated by COCO HIT PTY LTD (ABN: 32 688 162 183). You can contact us at info@cocohit.com.au regarding any privacy concerns.

2. What Personal Information We Collect

We may collect information including:

  • Your name, email address, phone number, and postal address

  • Order and purchase history

  • Comments, reviews, or submitted feedback

  • Technical data such as your IP address, browser type, and device info

  • Images you upload or submit (if applicable)

We only collect personal information that is reasonably necessary for our business operations.

3. How We Collect Your Information

We collect information when you:

  • Place an order or contact us via our website

  • Subscribe to our newsletter or marketing updates

  • Upload content or images

  • Interact with embedded third-party content

  • Use cookies or browsing tools on our site

4. Cookies and Tracking

Our website uses cookies to:

  • Improve your browsing experience

  • Remember login preferences

  • Track anonymised site traffic and engagement via analytics tools

You can adjust your browser settings to block cookies, but this may affect how our website functions.

5. Embedded Content from Other Sites

Pages on this site may include embedded content (e.g. Instagram posts, YouTube videos).
These third-party websites may collect data, use cookies, or track your interaction, just as if you visited their site directly.

6. Who We Share Your Data With

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (e.g. payment processors, shipping partners)

  • IT or marketing platforms we use to run our business

  • Regulatory authorities, if legally required

Some automated tools may scan form inputs (e.g. comment spam filters, fraud protection).

7. Data Storage and Retention

We keep personal data only as long as necessary for business or legal reasons.

For example:

  • If you leave a comment, we may store it indefinitely

  • Account and order information is retained for tax and transaction records

  • You can request access to or deletion of your stored data (subject to legal obligations)

8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Ask us to delete your data (where legally appropriate)

  • Opt out of marketing communications at any time

To make a request, contact us at info@cocohit.com.au

9. How We Protect Your Information

We take data security seriously and use reasonable safeguards to protect your personal information from misuse, loss, or unauthorised access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about your privacy or how we handle your information, get in touch:
Email: info@cocohit.com.au